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Frequently Asked Questions

Answers to the questions we hear most often. Can’t find what you need? Visit our Contact Us page.

What is SouqFirst?

SouqFirst is an online Home & Kitchen destination for US shoppers. We sell selected products directly, recommend helpful products from trusted retailers, and publish practical guides to help you make better buying decisions.

How do I know if a product is sold by SouqFirst or by another retailer?

Products sold by SouqFirst are added to your cart and checked out on our site. Products from other retailers show a “Buy” button that takes you to that retailer’s website, where you complete your purchase.

Who handles shipping and returns for affiliate products?

The retailer you buy from. Their shipping, return and customer service policies apply to your order.

Do you earn money from product recommendations?

Yes. When you buy through some of our links, we may earn a small commission at no extra cost to you. See our Affiliate Disclosure.

What currency are prices shown in?

All prices on SouqFirst are in US dollars (USD).

Do you test every product you review?

Not always. Each review states whether it is based on hands-on testing or independent research.

How can I stay updated on new products and guides?

Subscribe to our newsletter on the homepage, and follow our blog for new articles.